Old window repair · Cincinnati's West Side · 40+ years

Double-hung and wood window repair in Cincinnati — done right the first time.

Don't replace your old windows. Repair them. Westside Old Window Repair is Mark Gay: window sash repair, sash cord replacement, reglazing, casement and storm window repair for the original wood windows in Cincinnati's older homes — so they glide, seal and stay open the way they were built to.

5.0 rating on Google Retired pro, select jobs only Straight answers, no upsell
Sunny dining room with four restored wood double-hung windows and a window seat, the original divided-light upper sashes intact
Repair, not replacement

Why repair your old windows instead of replacing them?

The wood windows in Westwood, West Price Hill, Covedale and Delhi homes were built from old-growth lumber and designed to be serviced. Most "worn out" windows just need the right repair.

They were built to last a century

Every part of a vintage double-hung window — cords, weights, pulleys, glazing, hardware — can be repaired or replaced. A vinyl replacement cannot, and typically lasts 15–25 years before it's landfill.

Repair costs a fraction of replacement

A re-roped, re-glazed and weather-tightened original window costs far less than a new unit and installation, and you keep the trim, the glass and the look of your home. See the full repair vs. replacement comparison.

You keep your home's character

Wavy glass, true divided lights and deep sills are part of what makes an older Cincinnati home worth owning. Mark fixes the real problem and leaves the character intact. Read Mark's approach.

What Mark repairs

Old window repair services in Cincinnati

Window sash repair, reglazing, casement and storm window repair — four things Mark has done thousands of times. Click any service for details on what's involved.

Icon of a sash cord running over a pulley to an iron weight

Window sash repair

Double-hung window repair: broken sash cords, missing weights, sashes that slam shut or won't budge. Sash cord replacement, rebalancing and freeing painted-shut sashes.

Double-hung & sash repair →
Icon of a putty knife beside a freshly glazed window pane

Window reglazing

Cracked or missing putty lets in water and loosens the glass. Failed glazing removed, panes reset, fresh putty, primed and painted — plus minor window frame repair.

Reglazing & frame repair →
Icon of a casement window swung open with a crank handle

Casement windows

Worn hinges, stiff crank operators and sashes that won't pull tight. Hardware repaired and adjusted so they open smoothly and seal.

Casement repair →
Icon of a storm window panel with wind blowing against it

Storm window repair

Damaged frames, loose glass and storm panels that no longer fit. Restored so your storms actually protect the primary window.

Storm window repair →
Windows like yours

These are the kinds of windows Mark works on every week: wood double-hungs in Cincinnati's older houses, kept in service instead of thrown away.

White wood double-hung window with the lower sash raised and holding its position, looking out on a tree-lined yard
A balanced sash stays exactly where you leave it — no stick, no book.
Pair of white double-hung windows with the upper sashes lowered and lower sashes raised for ventilation
Upper sash down, lower sash up: the way these windows were designed to ventilate a room.
Tall wood double-hung windows with white trim in a renovated room with exposed brick walls
Tall originals in an older brick building, restored rather than replaced.

See what each repair involves →

Sound familiar?

Window won't stay open? Painted shut? Signs your old windows need Mark

  • The lower sash won't stay open — you prop it with a stick or a book.
  • A window is painted or swollen shut and hasn't opened in years.
  • You can hear a frayed or broken cord, or a weight banging inside the wall.
  • Glazing putty is cracked, crumbling or missing and the glass rattles in the wind.
  • Drafts and dust come through the sash even when it's locked.
  • A casement window grinds on the crank or won't close tight.
  • A storm panel is loose, cracked or no longer fits its frame.

Call Mark: (513) 921-1244

Cutaway diagram of a vintage double-hung window showing the pulley, sash cord, iron counterweight, meeting rail with sash lock, lower sash and glazing putty
Simple and straightforward

How it works

  1. Call and describe the problem

    Tell Mark what the window is doing — or not doing — and roughly how many windows you have. He'll tell you right away whether it's something he takes on.

  2. Mark looks and gives a straight answer

    He'll tell you plainly what's wrong, what it will take to fix it, and whether anything can wait. No pressure, no sales pitch for new windows.

  3. Repaired right the first time

    Forty years of hands-on work means no guesswork and no callbacks. The job is finished when the window works the way it was meant to.

What customers say

Rated 5.0 on Google

Mark's business profile is new, and the first reviews say what his customers have said for forty years.

Fast and efficient, punctual, explained everything and cost effective
★★★★★ Young Scholars Drayer Google review
Where Mark works

Window repair near you on Cincinnati's West Side

Mark is based on the West Side and serves these neighborhoods:

  • Covedale
  • Delhi Township
  • Westwood
  • West Price Hill

Just outside these areas? Call and ask — Mark will tell you honestly whether it's a trip he can make.

Hours

When to call

Business hours
Monday9:00 AM – 3:00 PM
Tuesday9:00 AM – 4:30 PM
Wednesday9:00 AM – 4:30 PM
Thursday9:00 AM – 4:30 PM
Friday9:00 AM – 4:30 PM
Saturday9:00 AM – 2:00 PM
SundayClosed

Leave a message if Mark is on a job — he returns calls.

Ready to make your old windows work like new?

One call gets you a straight answer from someone who has repaired these windows for more than 40 years.

Call (513) 921-1244

See hours & service area

Call (513) 921-1244