They were built to last a century
Every part of a vintage double-hung window — cords, weights, pulleys, glazing, hardware — can be repaired or replaced. A vinyl replacement cannot, and typically lasts 15–25 years before it's landfill.
Don't replace your old windows. Repair them. Westside Old Window Repair is Mark Gay: window sash repair, sash cord replacement, reglazing, casement and storm window repair for the original wood windows in Cincinnati's older homes — so they glide, seal and stay open the way they were built to.
The wood windows in Westwood, West Price Hill, Covedale and Delhi homes were built from old-growth lumber and designed to be serviced. Most "worn out" windows just need the right repair.
Every part of a vintage double-hung window — cords, weights, pulleys, glazing, hardware — can be repaired or replaced. A vinyl replacement cannot, and typically lasts 15–25 years before it's landfill.
A re-roped, re-glazed and weather-tightened original window costs far less than a new unit and installation, and you keep the trim, the glass and the look of your home. See the full repair vs. replacement comparison.
Wavy glass, true divided lights and deep sills are part of what makes an older Cincinnati home worth owning. Mark fixes the real problem and leaves the character intact. Read Mark's approach.
Window sash repair, reglazing, casement and storm window repair — four things Mark has done thousands of times. Click any service for details on what's involved.
Double-hung window repair: broken sash cords, missing weights, sashes that slam shut or won't budge. Sash cord replacement, rebalancing and freeing painted-shut sashes.
Double-hung & sash repair →Cracked or missing putty lets in water and loosens the glass. Failed glazing removed, panes reset, fresh putty, primed and painted — plus minor window frame repair.
Reglazing & frame repair →Worn hinges, stiff crank operators and sashes that won't pull tight. Hardware repaired and adjusted so they open smoothly and seal.
Casement repair →Damaged frames, loose glass and storm panels that no longer fit. Restored so your storms actually protect the primary window.
Storm window repair →These are the kinds of windows Mark works on every week: wood double-hungs in Cincinnati's older houses, kept in service instead of thrown away.
Tell Mark what the window is doing — or not doing — and roughly how many windows you have. He'll tell you right away whether it's something he takes on.
He'll tell you plainly what's wrong, what it will take to fix it, and whether anything can wait. No pressure, no sales pitch for new windows.
Forty years of hands-on work means no guesswork and no callbacks. The job is finished when the window works the way it was meant to.
Mark's business profile is new, and the first reviews say what his customers have said for forty years.
Fast and efficient, punctual, explained everything and cost effective
Mark is based on the West Side and serves these neighborhoods:
Just outside these areas? Call and ask — Mark will tell you honestly whether it's a trip he can make.
| Monday | 9:00 AM – 3:00 PM |
|---|---|
| Tuesday | 9:00 AM – 4:30 PM |
| Wednesday | 9:00 AM – 4:30 PM |
| Thursday | 9:00 AM – 4:30 PM |
| Friday | 9:00 AM – 4:30 PM |
| Saturday | 9:00 AM – 2:00 PM |
| Sunday | Closed |
Leave a message if Mark is on a job — he returns calls.
One call gets you a straight answer from someone who has repaired these windows for more than 40 years.
Call (513) 921-1244